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3rd July, 2012

I’ve been thinking a lot about Enterprise Social Networks recently, and so should you if the figures about the potential size of the market over the next few years are to be believed ($6.4bn by 2016).

The news that Yammer has been acquired by Microsoft for $1.2bn therefore shouldn’t come as any surprise. Sure, it is a big sum, but I think this is a smart move by Microsoft. Whether the same can be said for Yammer is another question. Can Microsoft harness the power of ESNing? Time will tell and it is a subject for another post.

That’s because, long before the deal went through, I was thinking about the potential of a Twitter/Yammer tie up. It might seem strange at first but bear with me.

Is the idea of one unified profile to join work and personal social networking that ridiculous?

As a big user of Twitter and working for a company that uses Yammer, I often find myself dithering between whether to post on Twitter or Yammer or both. Sure, sometimes posts are clearly more appropriate or relevant for public or private-work but surely there would be some benefit in having a unified experience for both?

Clearly Yammer and Twitter won’t happen. But there are plenty of other options out there should Twitter consider this a wise move and, given its ‘finding a business model’ difficulties, maybe getting enterprises on board (and paying) through ESN, especially given the sums mentioned above, isn’t such a bad idea?

continue reading: Twitter + Yammer? What could have been…...

15th February, 2011

I’ve blogged before about the differences between Twitter and Facebook.

The former is a very open platform where everyone is encouraged to see everything. Twitter is a blank canvas where individuals and brands (and fictional characters, animals etc. etc.) can decide how they want to use the tool (and the user generated creation of things like RTs, hashtags and even follow Fridays demonstrates this nicely).

Facebook on the other hand has, from the start, approached things from the opposite direction. Everything is more closed and individuals are encouraged to be themselves and only interact with those they know.

Are brands welcome on social networks?

There is a clear and understandable reason for this. Facebook, as anyone that has seen The Social Network will know, was created as a ‘private networking club’. A place where individuals can meet and engage with friends. The purest form of social networking.

But Twitter changed all of this. It welcomed (and encouraged) brands and they flocked to it in their millions.

For some time then, Facebook has been introducing more openness and, crucially, has been embracing the inclusion of brands.

Money, money, money

There are lots of reasons for this, but the main one is clear: money! Facebook and Twitter’s monetisation strategies depend on brands using the networks and using them to generate revenue from the user base.

The recent changes to Facebook Pages demonstrates the biggest move Facebook has taken towards bringing brands more fully into the site.

The inclusion of features like “Use Facebook as a Page” and the ability to “Like” other Pages is the clearest sign yet that Facebook is allowing companies to operate more like individuals on the site.

Personalising brands

Clearly there are still barriers to what can be done. Pages cannot ‘Like’ individuals or comment on their wall, for example. But, surely it is possible to see this as a potential next step.

Marketers will welcome this move, though as figures from Econsultancy show, brands still have work to do to convince users of the site to “Like” and interact with them.

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continue reading: Changes to Pages signal yet another change in Facebook’s attitude to brands...